处理人身攻击

“Let’s try and keep this professional, shall we?”我们试试保持这份专业态度，好吗?

“There’s no need for personal attacks, we all want this to work.”人身攻击是没有必要的，我们都希望工作能顺利进行。

“It’d be great if we can all try and be professional about this – let’s focus on the issue at hand...”如果我们能试着专业点就会很好，我们应该把重点放在眼前的问题上...

“Name-calling is unnecessary. Let’s just move on.”骂人是没必要的，我们继续吧。

处理争论及舒缓压力

“I don’t care for unprofessional bickering, let’s just focus on what needs to be done here.”我不介意不专业的争吵，我们应该把专注点放在当前需要做的事情上。

“We’re colleagues and things will go smoother if we work together.”我们是同事，如果我们共同合作，事情会做得更加顺利。

“This isn’t getting us anywhere. Let’s take a break and come back tomorrow fresh.”这样无济于事，我们休息一下，明天再回来讨论吧。

“This isn’t constructive at all. Shall we take a look at what we can do instead of what we can‘t?”这一点也没有建设性的，我们来看看我们能做些什么吧，而不是不能做什么。

Have you experienced such situations? How did you deal with them? 你以前经历过这样的情况吗?你是如何处理的?